​Get Help or Access to Housing

Homelink is San Antonio and Bexar County’s local Coordinated Entry System – a uniform, community-wide
approach to connect persons who are literally homeless or at imminent risk of homelessness to housing resources.

**Please Note: Close to Home does NOT provide direct assistance such as shelter, food resources, or case management. If you are experiencing or at risk of homelessness, please complete an assessment through one of the Homelink Access Points below (either in-person or by phone). If you are already on the Homelink waitlist for supportive housing, you can maintain your active status by contacting an Access Point.

Homelink Infographic: What is Homelink? How to Get Connected

click here

Homeless Response System Map: What Resources Are Available and How to Access Them

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Homelink Access Points

These are mobile or physical community locations providing fair and equal access to Homelink to persons experiencing or at risk of homelessness. A Homelink enrollment or assessment is initiated by walking into or calling any of these access points during designated times.

Homeless Connections Hotline

Call-in
assessments only:
(210) 207-1799
​
Assessment Hours:
Monday – Friday:
8:30AM - 11:45AM
​& 12:30PM - 4:30PM

Haven ​for Hope

In-person, physical
access point:
1 Haven for Hope Way

Assessment Hours:
​Monday – Friday:
​7:00AM – 3:00PM

YASS Center

​In-person, physical
access point:
​(ages 18-24)
1215 W Poplar St

​​Assessment Hours:
​Monday – Friday: 10:00AM – 5:00PM
​

American
​GI Forum

In-person, physical
access point:
611 N. Flores Suite 200 and
206 San Pedro Ave.
​​
Assessment Hours:
​Mon, Wed, Fri: 8:30AM – 11:30AM

 

ID Recovery

Replacing lost or stolen identification can be an extensive and costly process, further complicated for those experiencing homelessness. Securing proper identification is a critical step out of homelessness, opening access to shelters, treatments, job possibilities, housing, and other services. Our partners below provide free ID recovery services for our neighbors experiencing homelessness.

Christian Assistance Ministry (CAM)

CAM assists clients with Birth Certificates & Texas ID’s. CAM has a mailing service available for homeless clients needing a place to receive mail. Client must have some form of photo identification, a paper copy, old ID, mug shot, work ID or H4H ID, etc. is accepted.

110 McCullough Ave, San Antonio, TX 78215
Contact: Diane Trujillo – 210-223-6648 – [email protected]
ID Recovery Hours: Wednesdays only, beginning at 9:30a, limited to the first 15 clients, on a first come first serve basis.

​Clients are welcome to to review the documents that are required by the Texas Dept. of Public Safety and Vital Records to obtain a State ID or Birth Certificate during CAM’s regular hours of operation, Mon-Thur, 9:30a-3:00p and Friday  9:30- 11:30a. 

Corazón Day Center & Resource Hub

Corazón San Antonio helps unhoused community members recover vital records through navigating the required websites and agency paperwork, as well as supplying the funds to cover the associated expenses. Volunteers can help transport clients to and from the necessary appointments to obtain essential identification documents.

Grace Lutheran Church Campus
504 Ave E, San Antonio, TX 78215
Contact: Morgan Handley – 210-226-8341 – [email protected]
ID Recovery Hours: Wednesday: 11:00a to 3:00p

SA Hope Center

SA Hope Center helps clients who lost documents or recently exited an institution with ID and Birth Certificate Recovery. Designated hours are for walk-in clients only. Call to schedule an appointment outside of these hours. Clients need a medical letter to begin the ID recovery process.

Downtown at First Presbyterian Church
404 N Alamo St, San Antonio, TX 78205
Contact: Trish Sicari, LMSW – 210-271-2704 –[email protected]
ID Recovery Hours:
Monday: 9:00 am – 4:00 pm
Tuesday & Thursday: 9:00 am – 11:30 am

SA Hope Center Main Campus
321 General McMullen, San Antonio, TX 78237
Hours of operation: 9:00 am - 4:00 pm 
Contact: 210-732-3776

St. Mary’s University School of Law

The Identification Recovery Program at the Center for Legal and Social Justice provides free services to people experiencing homelessness to obtain identification documents, including birth certificates, marriage licenses, divorce decrees, Texas identification cards, K-12 school records, and Social Security cards. They provide services weekly for clients and guests of Haven for Hope on Haven’s campus, typically on Friday afternoons or by request on a referral basis.

*Please call for more information. Walk-ins are not accepted. Services are NOT provided at the Center for Legal and Social Justice.

The Center for Legal and Social Justice
2507 NW 36th St, San Antonio, TX 78228
Contact: Greg Zlotnick – 210-431-2596 – [email protected]
ID Recovery Hours: Monday – Friday, 8:00a to 5:00p

SAPD HOPE Team (by Referrals Only)

The San Antonio Police Department’s HOPE Team (Homeless Outreach Positive Encounters) is a renewed approach to addressing homelessness through a community-oriented collaboration between public and private/nonprofit service providers. The program assists individuals on a referral/appointment-only basis through the process of recovering their ID.

Case Managers can call (210) 207-6329 or email [email protected] to get the ID recovery process started for their client(s). ID Recovery Hours: Monday – Thursday, 9:00a to 2:00p.

San Antonio Public Library – Enhanced Library Card

Enhanced Library Cards can be used to access library services and serve as a picture ID to supplement documentation to prove your identity. To apply for an Enhanced Library Card, schedule an appointment by calling or visiting one of the four libraries below that offer Enhanced Library Cards. Bring any photo ID that includes your name, photo, and entity that issued it. Visit the program’s website for more information and FAQs.

Library Hours: Sunday 10a-6p, Monday & Tuesday 12p-8p, Wednesday & Thursday 10a-6p

Bazan Branch – 2200 W Commerce, San Antonio, TX 78207 – 210-207-9160
Carver Branch – 3350 E Commerce, San Antonio, TX 78220 – 210-207-9180
Johnston Branch – 6307 Sun Valley, San Antonio, TX 78227 – 210-207-9240
Westfall Branch – 6111 Rosedale Ct, San Antonio, TX 78201 – 210-207-9220

Other Community Resources 

If you are experiencing homelessness or are at risk of homelessness, please call the City of San Antonio’s Homeless Connections Hotline at (210) 207-1799 to receive counseling and resources. Operating Monday – Friday from 8 AM – 4:30 PM

Click here to visit SACRD.org, a resource directory that helps you find agencies, organizations, or groups in your area that can help with resources such as health care, childcare, education, food, housing, legal aid, transit, etc.

Click here to request rental assistance from the City of San Antonio Neighborhood and Housing Services Department.

Visit TexasRentRelief.com or call 1-833-9TX-RENT to apply for past due rent and utility assistance, available to both landlords and tenants.

Click here to access the
COVID-19 Eviction Prevention
​Resource Book

Click here to view a list of COVID-19 resources and assistance from the City of San Antonio.

Domestic Violence Resources 

Bexar County Family Justice Center

​Call (210) 631-0100 to apply for a protective order. Applicants who meet the required legal criteria will come to the Family Justice Center by appointment only to sign a sworn affidavit.

​ Applicants can fill out the intake form by clicking here (can submit online or by mail).
​

​

Family Violence Prevention Services

​24/7 Local Crisis Hotline:
(210) 733-8810

Click here to visit their website
For free legal help, click here

National Domestic Violence Hotline: 1 (800) 799-7233
​
Para español, haz clic aqui.

Collaborative Commission on Domestic Violence Resources

​Click here for a comprehensive list of Domestic Violence Resources, provided by the Collaborative Commission on Domestic Violence. 

For the downloadable  Domestic Violence Resource Guide provided by United Way, click here. 



​

The Rape
​Crisis​ Center
​

​​24-Hour Hotline: (210) 349-7273To visit their website, click here.

​Chat Live Online with this center

​For a list of immediate resources, click here

​
​

​Crisis Hotlines

• ​24-hour Mental Health Crisis and Substance Use Helpline:

        1 (800) 316-9241

• 24/7 National Suicide Prevention Lifeline:
  1 (800) 273-8255

• 24/7 Texas Health & Human Services’ COVID-19 Mental Health Support Line:
  1 (833) 986-1919

​​

• 24/7 Helpline for Veterans Experiencing Homelessness:
  1 (877) 424-3838​​

• 24/7 Veteran Crisis Suicide Prevention Hotline: 1 (800) 273-8255

​

• 24/7 Sexual Assault Hotline:
  1 (800) 656-4673

​

• 24/7 Anonymous Community Resource Hotline:
  2-1-1

​

• National Domestic Violence Hotline:
  1 (800) 799-7233

​​

• The Trevor Project 24/7 Lifeline:
  1 (866) 488-7386​​

• National Sexual Assault Hotline:
  1 (800) 656-4673

​

• Self Help Hotline (DOD/Military):

          1 (877) 995-5247
​

• National Center for Victims of Crime:
  1 (855) 484-2846

​

• National Human Trafficking Hotline:
  1 (888) 373-7888

​​

• National Domestic Violence Hotline:
  1 (800) 799-SAFE (7233)